Proof Reading
Before we proceed to print your order, we will require you to do your share by proofreading carefully, verifying the sizes and layout, checking all specifications indicated in the job order, encircling all errors or corrections and returning the proof to us either by fax or email.
Artwork and Design
Unless otherwise agreed, all prices quoted are based on artwork, design and layout supplied by the client in CD or any acceptable mode of storage device. File transmission thru the internet is also acceptable. Additional charges will be added to client’s account for any revision done.
Digital Proof for Customer Approval
The client is entitled up to 2 digital proofs. A minimal charge, depending on the file size, will be added in excess of the allowable proofs.
The digital color proof is not an accurate representation of the actual final print. This serves as a guide for approval purpose only.
Printing method
Depending on the nature of the job, we usually print using the offset press printing method. We try our best to match the color density of every job with the digital proof. However, we are not liable if the final press color differs from the customer's desired color preference in the digital proof. The final press proof may vary between 92% to 95% from the digital proof.
Errors & Omission
It is our company policy to strictly ensure that any or all errors be corrected before going to the final print process. We likewise encourage you to thoroughly review your project before final submission to the press. We are not liable for errors & omission that may have been approved by the client or overlooked.
Refusal of Service
Our Company reserves the right to refuse orders with offensive, indecent or illegal materials. The client accepts full responsibility for the content of his materials. We also reserve the right to refuse an order without disclosing a reason.
Lamination
Application of UV, Matt or Plastic lamination may affect the final appearance of the printed job. Our company will not be liable for the changes in the outcome of the colors caused by the lamination.
Order Cancellation
The client can cancel an order as long as the paper has not been cut to his specified size yet. However, we will charge the client a minimum of P500.00 as cancellation fee in addition to any fees charged for proofs or samples and processing fee, if applicable.
The client can not cancel an order if the job has been sent to the press for printing.
Deliveries
Free delivery within Metro Manila.
Our company always ensures that any production difficulty does not delay delivery schedules. However, we do not guarantee delivery dates if the job order has suffered unnecessary delays caused by the client himself or factors beyond our normal control.
Term of Sale
we require a 50% deposit before we start processing your orders and the full payment upon day of delivery. All prices quoted are valid up to seven (7) days from date of formal quotation.
Returns
We customize each order according to the client's specification, therefore all sales are final. We give no refund or credit. However, if it were proven that an error has been made due to our negligence, we will re-run client’s order at no extra cost to him or give a special discount if the substandard product were to be accepted. .
The client must notify our company within 48 hours from date of delivery about any defects in our finished product and return the defective order within 7 days at client's expense.